Shipping policy

 

All orders are shipped within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

How do I check the status of my order?

When your order has shipped, you will receive an email notification & SMS notification which will include a tracking number/link, which you can use to check its status.

If you haven’t received your order within 7 days of receiving your shipping confirmation notification, please contact us at admin@fixcoffee.in with your name and order number, and we will look into it and get back to you as soon as possible.

Sometimes, the delivery may take longer due to

  1. Bad Weather
  2. Flight Delays
  3. Political Disruptions
  4. Other Unforeseen Circumstances

In such cases, the delivery might get delayed (beyond 10 working days can be as 10-15 or 15-20 working days). The company and the website will not be able to compensate for any mental agony caused due to delay in delivery. We will keep customers informed of shipping updates via email.